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What does it cost? What do I need to do to reserve a spot? How can I pay for my session? What if I need to cancel a session? What if I need to reschedule my reservation or make a change to my order? What do you do in the store to assure food safety?

What types of food are we going to prepare? Is this gourmet food? Will my kids like the food? How much food do I get? What do I do if I want a little more food? What are my options if I don't want that much food? How many people does each dinner serve? Can DinnerEase help me with my Entertaining? I have some dietary restrictions and or allergies, can you help me?
 What should I wear? What should I bring? What do I get? How long it is going to take me to prepare my 12 meals? Can someone who doesn't know how to cook use this concept? Can I make this a party? How many people show up at each session? Where is the store? Can I bring a friend to help me assemble my meals? Can I bring my children? How can DinnerEAse save me money? Is DinnerEase a chain?
 What do I actually take home and how is it packaged? What happens when I get back home? Will it fit in my refrigerator? What's the easiest way to manage my DinnerEase meals? How long does it take to thaw a DinnerEase meal? Why do you have temperatures on some of the cooking instructions?
What does it cost? Cost can vary, but you can expect to pay about $25 for each entree, which is about $6.255 per person. [back]
What do I need to do to reserve a spot? Use our convenient website to place your order today! [back]
How can I pay for my session? We accept Visa, Mastercard, or cash. Payment is due 4 days prior to your session. [back] What if I need to cancel a session? If you can't make a session for any reason, we recommend the following options:
1) Use our convenient website to move to a different session with the same menu options. 2) Change the order to a pickup and get your menu items pre-assembled on any pickup day for an additional fee. 3) Cancel the order. If your session is more than 4 days in the future, you will receive a complete refund. If your session is 4 or fewer days in the future, you will be refunded your total order amount minus a cancellation fee of $30. [back]
What if I need to reschedule my reservation or make a change to my order? If you need to make any changes to your reservation or order, please do so by logging on to our website and updating your order. If you have any questions, please call the store. [back]
What do you do in the store to assure food safety? The food assembly area complies with the Marin County Environmental Health Safety Rules. All customers will be trained in basic food safety. Gloves will be available to all customers. All cooking instructions follow food safety guidelines. [back]
What types of food are we going to prepare? Menus change monthly, but typical offerings include poultry, pasta, beef, pork, seafood/fish, and soon a vegetarian option. Dinners are designed to be prepared at home by baking in an oven, by cooking on a stovetop, or by grilling. Please see this month's menu. [back]
Is this gourmet food? Our food is definitely family-friendly, simple to prepare, and perfect for "everyday" dinners. COMING SOON every month, we will include some dishes that are more elegant, so you can proudly serve them to your guests. [back]
Will my kids like the food? Our dinners are aimed at satisfying a wide variety of tastes. The beauty of custom- creating your own meals is that you can make each meal any way you like. If your kids don't like onions, leave them out. If they prefer extra sauce, take a little extra. You assemble meals the way your family likes them! [back]
How much food do I get? We use the following guidelines when designing our recipes. [back]
| Food Groups |
4 Servings |
2 Sevings |
| Protein |
1 ½ pounds protein |
3/4 pound protein |
| Starch |
4 cups pasta or similar |
2 cups pasta or similar |
| Vegetables |
3 cups |
1 ½ cups |
What do I do if I want a little more food? You are welcome to add a reasonable amount of vegetables or starches to your meal to meet your family's requirements. [back]
What are my options if I don't want that much food? One option is to buy the 2 Servings option. Or to maximize your purchasing power you can purchase a 4 Servings option and separate the dinners into serving sizes of 2. This will give you 24 entrées to take home. Some of our customers come with a friend and split the meals, or take all 24 and give some away. This is a great option for elderly parents, for children living on their own, or for college kids in need of a home-cooked meal! [back]
How many people does each dinner serve? We find that portion quantities in the US are a very personal choice. Our recipes meet the USDA Pyramid guideline for serving 6 people. Based on experience, we have found that ordering a meal that feeds 4-6 will serve 4 adults with healthy appetites or 2 adults and 4 small children. Casseroles generally feed 6 adults with healthy appetites. We recommend that you look at how much protein your family normally consumes and make your judgment. [back]
Can DinnerEase help me with my entertaining? Yes! Place several orders of the same dinner to serve to your guests. You will have a low-stress entertaining experience and your guests will love the food. Call our store for suggestions. [back]
I have some dietary restrictions and or allergies, can you help me? Absolutely! Please ask us to see a complete list of ingredients in advance to help you select your entrees. If somebody you will be serving is allergic to an ingredient, please choose another dish from the menu, since we cannot be held responsible for allergic reactions.[back]
What should I wear? DinnerEase is a fun and casual kitchen environment. Informal dress is highly encouraged and recommended. Leave the heels at home! If you have long hair, please bring something to pull it back with. [back]
What should I bring? The only thing you will need to bring is a standard-sized cooler or laundry basket to carry all your delicious meals home. [back]
What do I get? When you leave, you will have at least 4 labeled entrees and a freezer checklist to help you keep track of your meals. [back]
How long is it going to take me to prepare my meals? It all depends on how much chatting you do while you assemble your meals. The maximum time for a session is 2 hours. On each return visit, you will become more familiar with the process, and you will be able to reduce your preparation time.[back]
Can someone who doesn't know how to cook use this concept? Yes! If you can read English and follow simple instructions, you can benefit from DinnerEase. [back]
Can I make this a party? You will be able to turn your DinnerEase session into a private event. Reserve a session for 6 people and create a unique and productive get-together. We offer benefits to both the organizer and attendees. Email us about a Private Party. [back]
How many people show up at each session? Each session can accommodate up to 12 customers. [back]
Where is the store? DinnerEase is located in San Anselmo at 50 Greenfield Avenue, a frontage street, near the San Rafael side of The Hub. See map.[back]
Can I bring a friend to help me assemble my meals? Yes! Please let us know in advance for space concerns. We may have to limit the number of customers who bring a friend to a first come-first serve basis. [back]
Can I bring my children? For our regular session, children must be 14 or older to attend. We ask that you only bring one child with you. For health reasons, children 13 years or younger are not allowed in the store. [back]
How can DinnerEase save me money? Because of our buying power and vendor relationships, DinnerEase is able to create menu selections at excellent prices for you and your family. [back]
Is DinnerEase a chain? No! DinnerEase is an independent business designed and developed for Marin County families by Aana and Bruce, a couple who has lived here since 1989. Every aspect of the business has been designed with the Marin market in mind. Many people will recognize Aana and Bruce from their other entrepreneurial endeavors, "Play It Again Sports" in San Rafael and "Babycakes" in San Francisco.[back]
What do I actually take home and how is it packaged? You will take meals home in either plastic bags or aluminum foil pans. Each package will be labeled with the cooking instructions. Inside each large plastic bag will be other plastic bags, which will contain components of your meal, such as sauces, pastas, etc. [back]
What happens when I get back home? After a session, you will take meals home that are ready to be frozen. When the time is right, all you have to do is thaw a meal and cook. We provide easy instructions. [back]
What's the easiest way to manage my DinnerEase meals? We recommend that you always keep one DinnerEase meal in the refrigerator ready to be cooked at a moment's notice. After you use the meal, replace it with another one from the freezer. [back]
How long does it take to thaw a DinnerEase meal? Our non-casserole meals have been designed to be taken from the freezer and quickly defrosted for cooking on the same day. For casseroles, you should allow 24 hours for defrosting in your refrigerator. Some thick casserole type dishes may take longer. [back]
Why do you have temperatures on some of the cooking instructions? The minimum temperatures on some cooking instructions are based on food safety guidelines. We recommend the use of a meat thermometer to ensure your food is cooked at a safe temperature. [back]
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